WORK WITH US

WHY WORK WITH US?

At HFS London we are an experienced, British council registered provider of homestay accommodation across zones 1 – 4 in London and would love to partner with you! We already work with the majority of London’s top language schools and have well established partnerships with hundreds of agents all over the world.

Agents

There are many incentives for agents to work directly with us, which is why we’ve been successful in establishing relationships with hundreds of agents across the globe. Accommodation is such a key component in the overall wellbeing of your student’s time in London, so it’s imperative it’s done right. A few reasons why we have such strong bonds with other agents:

1. Great Commission rates – why not earn commission on the accommodation as well as the language course?!
2. No booking fee
3. Got Groups? No problem, we have clusters of host families in great areas. Get in touch to find out about our special Group prices!
4. We’re British Council Registered. So you can be sure the homestays you send your clients to will be of the highest quality, with great homestay hosts.
5. We provide photos of the homestay with every booking, as standard
6. Deal directly with us. Having a designated point of contact helps to resolve any issues that may arise, promptly.

HFS London meets the standard for registration with the British Council as a provider of homestay accommodation for adults and under 18s for accredited providers in London.

Schools

We understand that your students need quality homestays which will genuinely enable them to improve their English in an authentic “home away from home” setting. Outsourcing, or occasionally working with another provider can be stressful, but it doesn’t have to be. We strive to make the process as simple as possible by mirroring your processes. Advantages of working with us include:

1. Lower net rates
2. British council registered which means you will be Exempt from the accommodation section of your British Council inspection
3. We’ve been placing students, interns and tourists in homestays since 2007, so we’re pretty established now!
4. A good partnership is centred on flexibility. So whether you’re looking to outsource completely or need a hand when things get busy, we’re happy to work according to your needs. Furthermore, we’re happy to work with your processes, so you don’t have to change a thing.
5. We provide photos of the homestay with every booking, as standard.

Schools

We understand that your students need quality homestays which will genuinely enable them to improve their English in an authentic “home away from home” setting. Outsourcing, or occasionally working with another provider can be stressful, but it doesn’t have to be. We strive to make the process as simple as possible by mirroring your processes. Advantages of working with us include:

1. Lower net rates
2. British council registered which means you will be Exempt from the accommodation section of your British Council inspection
3. We’ve been placing students, interns and tourists in homestays since 2007, so we’re pretty established now!
4. A good partnership is centred on flexibility. So whether you’re looking to outsource completely or need a hand when things get busy, we’re happy to work according to your needs. Furthermore, we’re happy to work with your processes, so you don’t have to change a thing.
5. We provide photos of the Homestay with every booking, as standard.

UNDER 18s

London has become a popular destination for 16 & 17 year old foreign students and interns to come and study English, or gain some valuable work experience. At HFS London, we provide homestay for students aged 16 and above. For student’s aged 16 &17 you can be confident our host’s comply with the British Council Guidelines. Each host who accepts international students aged 16 & 17 will have:

  • An Enhanced DBS check. This is renewed every 3 years and also checks everyone registered at the address)
  • A signed Safeguarding Declaration. This is to say that the host has read through our Safeguarding literature and understood the additional responsibilities that go with hosting a student under the age of 18.
  • 2 character references
  • Photo ID, which we check and verify at inspection stage

Got 16 & 17 year old students to send to London? Why not get in touch.

We have worked with HFS London since August 2011 and have grown together over the past 5 years. We have always enjoyed an excellent rapport with the HFS team and share a professional, service-minded approach to ensuring that our students are placed in suitable homestays where they can feel comfortable and cared for. They take safeguarding and welfare extremely seriously and where any issues have arisen they have acted swiftly to ensure a solution was found. They present the information regarding the homestays extremely clearly and accurately at all times, and the quality assurance processes that they have in place, coupled with quick reactivity where required, make HFS London an ideal partner for Stafford House London.

Carl RobertonStafford House

We have been working with HFS for over 3 years now and they are by far the best provider we work with. They find suitable families in a timely fashion. We rarely have complaints from our clients about their host families, in fact, most speak very highly of their host families. If there are ever any issues, the staff at HFS deal with all complaints quickly and efficiently. We have always had a friendly and professional working relationship with HFS and know this will continue for many years into the future. I would highly recommend HFS as a homestay provider, their customer service is fantastic and they always provide quality families that will make your clients feel they have a home away from home.

Maxine HurfordClubClass

Berlitz has sourced out to HFS the bulk of its student home-stay bookings since 2010.

We have at the same time retained a small number of our own home-stays that we know and trust, enabling us to compare student satisfaction feedback from students staying with both their and our homes; feedback on stays with HFS families compares very favourably. The students that we place with HFS invariably respond with fours and fives out of five on each aspect they are asked to rate: their accommodation, meals and level of hospitality shown. This level of satisfaction adds significantly to student happiness with their overall programme and brings the repeat business – so important for any company.

For us, and of equal importance, is HFS’s size, with its large network of excellent home-stays in the London area. Their scale of operation makes it possible for us to place with them major home-stay bookings, originating from company clients requiring us to provide a package of both language training and accommodation. Having HFS working with us means we gain corporate language training business that could otherwise be lost.

HFS is a professional organization, they are a pleasure to do business with and working with them has brought us valuable commercial benefits. We therefore recommend them to any other company with a similar requirement for student accommodation.

Roland MorganBerlitz

I am happy to confirm that since we started working with HFS London in 2013, our relationship has grown from strength to strength. the HFS team members are a pleasure to work with, always providing us with a friendly and professional service. If there is ever a problem, HFS help us to solve it through communication and prompt responses.

Sarah MarlowBloomsbury International

Embassy English have been working with HFS since September 2014 following the opening of our Central London Centre in Bloomsbury. HFS are very easy to do business with and have a great customer service ethic. We have received excellent feedback from our students and HFS resolve any issues that arise in a timely and professional manner always putting the students welfare first and ensuring the students are happy and well looked after. We look forward to continuing to build on our successful working partnership.

Filipe CasimiroEmbassy English

BE OUR PARTNER

Are you an educational institution, international agent or UK based language school and interested in working with us?